Apple takes steps to prevent users from abusing the EU 14-day refund policy

News / Mobile phones

Apple takes steps to prevent users from abusing the EU 14-day refund policy

  • 2015-02-13 12:05:04
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News / Mobile phones Apple takes steps to prevent users from abusing the EU 14-day refund policy

Last week, it was revealed that there was a flaw in the 14-day App Store refund window allowing users to use the app even after they had requested a refund for it. 

If the user requests for a refund with the app still being installed on their iOS device, they can continue to use it without any issues. This potentially allows users to request refund for multiple apps and continue using them for free.

App_Store_refund

Now, it looks like Apple is solving this issue by effectively taking away the right to refund apps from customers with a track record of abusing the feature.

As indicated in the screenshot above, Apple will automatically pop-up an alert when a user — who has refunded a lot of apps and other digital content on the iTunes Store — tries to purchase a new app from the App Store asking them to give up their right on being able to refund this app later on.

Tapping ‘Cancel’ means the user will not be able to purchase the app, while tapping ‘Buy’ means he or she will not be able to claim a refund on their purchase later on.

Considering how selected iOS users had started abusing this feature to their advantage, it makes sense for Apple to implement such changes for the benefit of developers and the overall iOS ecosystem.

[Via 9to5Mac]


Categories: Mobile phones

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